Frequently Asked Questions

Find answers to common questions about Smart Media

General Questions

Smart Media is a multi-platform advertising automation SaaS platform that helps agencies, brands, and marketers manage campaigns across TikTok, Meta, Snapchat, and Instagram from a single unified dashboard.

Platform & Features

Account & Billing

Support & Security

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Frequently Asked Questions

General Questions

What is Smart Media?

Who is Smart Media for?

How much does Smart Media cost?

Is there a free trial?

Platform & Features

Which platforms does Smart Media support?

Do I need my own ad accounts?

What is creative policy validation?

How does AI optimization work?

Account & Billing

Can I change my plan anytime?

What payment methods do you accept?

Do you offer annual billing discounts?

Is there a setup fee?

Support & Security

What kind of support do you offer?

How secure is my data?

Can I export my data?

What is your uptime guarantee?

Contact Support

Ready to Get Started?